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Interactive tools cookies

Our interactive tools use two session cookies, one (cookieenabledchecked) to allow the use to tick off completed tools in the end screen and the other for usage analysis and continuous improvement purposes. 

Name Typical content Expires
cookieenabledcheck 1 or 0 On exit
ns_cookietest True or False On exit

Pop up window cookie

We use the ‘showAd’ cookie so users can dismiss the reminder pop up (modal) windows within website. The dismiss functionality prevents the returning user from repeatedly seeing the pop up windows.

Name Purpose Expires
showAd Identifies the user dismissing a pop up window. 14 days

Webinar cookies

Our webinars are hosted by LiveGroup. All data is database driven.

If a webinar user selects remember me - a feature on many systems where you log in - this stores a cookie for when they return. This is not shared with anyone and is not used to track behaviour.

When viewing a webinar, a poll tool is used to remember whether a user has responded to a poll already and if yes, then the poll results will show instead of the question, and the cookie this uses is as follows:

Name Typical content Expires
gglQuickPoll [Quiz topic] id=done 100 days

LiveGroup also use Google Analytics to track user activity and their cookies are listed on Google's website:

For more information about LiveGroup go to

Cookies for improving our service

We use Google Analytics to collect information to help us accurately estimate the number of visitors to our website and volumes of usage. This is to ensure that the website is available when you want it and to help us understand what you want to use. 

Name Typical content Expires
_utma Randomly generated number 2 years
_utmb Randomly generated number 30 minutes
_utmc Randomly generated number On exit
_utmz Randomly generated number + info on how the site was reached
(eg directly or via a link, organic search or paid search)
6 months

For more information about Google Analytics go to

We use AT Internet to track visits across multiple sites within The Pensions Regulator’s online remit (domain). For example, users moving from the main site to your our online services: Exchange and / or the education portal. 

Name Typical content Expires
xtidc Randomly generated letters and numbers 397 days
xtor Randomly generated letters and numbers 30 days

For more information about AT Internet go to

Third party advertising cookies

Where Government uses advertising, we want to make sure that this money is well spent. To help measure this, these cookies are used on pages which are being marketed. 

Name Cookie name Typical content Provider Expires
DoubleClick by Google id Unique serial number Google 2 years TPR - Landing Page img src="" width="1" height="1" Media iQ 2 years
Drawbridge PensionsRegulatorLandingP Reports on all users who land on The Pensions Regulator landing page after being exposed to the ads on Drawbridge Drawbridge On exit

For more information about Doubleclick by Google go to

To opt of Doubleclick by Google cookies go to

For more information about Appnexus go to

To opt out of Appnexus cookies go to

For more information about Drawbridge go to

To opt out of Drawbridge cookies go to

Social networking cookies

We use AddThis to allow users to share content via Social Networking website and email. When we provide links to third party services you find useful, they may place a cookie on your device to make their service easier to use.

Name Typical content Expires
di Randomly generated number 2 years
dt "X" 30 days
loc Country code and randomly generated letters and numbers 30 days
psc Number 2 years
ssh Your favourite preferences 2 years
uid Randomly generated letters and numbers 2 years

For more information about AddThis go to

Exchange cookies

Exchange is our online service you use to keep your scheme details up to date. Without these cookies set, you cannot gain access to Exchange. 

Name Purpose Expires
FedAuth1, Fed Auth To enable users to sign in. On exit
ASP.NET_Sessionld Used by our server code to link a user to a session so that information about their visit can be stored on the server as they move from one page to the next. On exit

Education portal

The education portal is hosted by a third-party provider, The Development Manager Ltd. The portal includes the Trustee toolkit - a free online learning programme for trustees, and the Public Service toolkit - a free online learning programme for pension board members. 

Name Purpose Expires
MoodleSession Identifies the user logged in to the education portal. On exit
cookieenabledcheck Checks that cookies are enabled in the user's browser. On exit
cookieenabledcheck Checks that the browser can receive cookies correctly to make sure a survey invite overlay is not repeatedly served to browsers which can’t accept cookies. On exit
4888_Pensions_Regulator_Toolkit_Survey_1 Controls the frequency of a survey invite overlay and prevent repeated viewing. 90 days

For more information about The Development Manager Ltd go to

For more information about cookies and how to manage them, go to

Google reCAPTCHA cookies

We use google reCAPTCHA security on our 'find out your staging date' and 'nominate a contact' digital services to protect them from spam and abuse.

Name Purpose Expires
PREF  These are essential cookies, used by the google reCAPTCHA. These cookies use a unique identifier for tracking purposes.

NID Indefinite
HSID  Indefinite
APISID  Indefinite
SID Indefinite

For more information about google reCAPTCHA go to

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